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- We do not support, or condone the sale of fakes, variants, B-grades, or knockoffs.
- All of our branded items are 100% authentic guaranteed or your money back. We stand behind the integrity of our business, and believe in providing a safe buying environment for all of our customers.
- Our items are standard US/EU sizing.
- The majority of our items have measurements listed on the product page for convenience. For sizing help, please refer to our sizing chart, or contact us at support@NVSTUDIO.LA, and a representative will be happy to assist.
- Sizing is done according to measurement, not size tag.
- When we say an item "fits true to size" this means that the item is standard US/EU sizing (the item fits true to measured US/EU sizing).
- We cannot offer returns on items that are too small. We can assist with exchanges or store credit. Please follow provided recommendations when selecting size, or contact us prior to purchasing for assistance.
- All items are in brand new condition unless otherwise stated.
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- For non-received items, a full refund, exchange, or store credit will be provided after 45 days, at the buyer's discretion.
- Please alert us if your item has not been received within 30 days, and we will begin the refund/exchange process.
- If after 45 days you still have not received your product, we will issue you a 20% partial refund of the purchase price not unless the item is out of stock, or store credit of equal or lesser value to be used exclusively on NVSTUDIO.LA
- Our team operates domestically within the United States and internationally. Our garments, fabrics, and products are globally and domestically sourced, inspected, and manufactured according to the highest quality and ethical standards.
- If you have any additional questions that weren't covered here, please contact us at email@example.com, and a representative will be glad to assist you.