US SHIPPING

  • Free Shipping is applied on all orders
  • Please allow 5-7 business days for your tracking to show in the courier's tracking system. Once your orders have been processed, please allow another 14-21 business days for the order to be delivered via standard shipping. 
  • Since some of our products ship from our overseas fulfillment center, please allow 18-21 business days for the delivery of those items. Product descriptions will always state if an item is being shipped from overseas. If multiple items from our overseas fulfillment center are ordered, they may all ship separately. 
  • Please note, that during Holiday periods, shipping times may increase significantly, due to the system volume. 
  • Express DHL Shipping is available for a cost of $6, and takes up to 7 business days.
  • Express DHL Shipping is Free when the order value is greater than $75.
  • For certain items, we offer 1-2 business day and 3-5 business day shipping, with Amazon fulfillment. 

INTERNATIONAL SHIPPING

  • International shipping rates vary depending on the shipping destination.
  • Free Shipping is applied to all orders 
  • Express DHL Shipping is available at a cost of $6. This typically takes 7 business days, not including customs.
  • Express Shipping is Free when the order value is greater than $75.
  • Please allow 5-7 business days for your tracking to show in the courier's tracking system. Once your orders have been processed, please allow another 14-21 business days for the order to be delivered via standard shipping.
  • International shipments usually arrive within 14-21 business days from the ordered date, excluding holidays.
  • Please note that the order total will be displayed in U.S. dollars during the checkout process, but you can select your preferred currency on our website. The amount charged in U.S. currency will reflect the same day exchange rates at checkout to maintain utmost currency conversion accuracy.
  • For orders to South Africa please allow up to 30 business days
  • Please note, that during Holiday periods, shipping times may increase significantly, due to the system volume. 
  • We are not in charge of customs fees nor do we regulate them in any manner. It's always a good idea to check with your local post to see how much (if any) the government will charge in import taxes and fees.
  • If ordering multiple items, you may receive more than one package and/or receive one package before another. This is due to our various supply chains. 

TRACKING

  • All items are shipped with tracking available.
  • Please allow 5-7 business days for your tracking to show in the courier's tracking system. 
  • If you have a question about tracking a particular order, please contact us at support@nvstudio.la

*Please do not send more than one message, as this back-logs customer service response time. We will let you know when your order(s) is shipped.